NEC 1800a CD-ROM Drive Will Not Play Audio After Applying Service Pack 3
Article ID: 172987
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q172987
SYMPTOMS
After you apply Windows NT Service Pack 3 (SP3) or earlier, the NEC CDR
1800a / 1224 CD-ROM drive no longer plays audio CDs. All other
functionality of a CD-ROM appears to be normal; files can be accessed and
programs executed from the CD-ROM drive.
CAUSE
This behavior occurs because the NEC CDR 1800a / 1224 CD-ROM drive is not
fully compatible with the Cdaudio.sys file installed by Windows NT and the
Windows NT service packs. It passed HCL testing with the provision that
the Cdaudio.sys file that is available from the Microsoft HCL site replace
the one from the source files.
RESOLUTION
The updated driver is available as a downloadable file from the following
Web site:
Create a search with the category "Storage/CD-ROM Drive" and company
"NEC." Find the disk icon and click it to download the drivers. Replace
the Cdaudio.sys file on the computer with the one from the Web site.
MORE INFORMATION
The NEC CDR 1800a / 1224 are produced by NEC Corp., a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
Additional query words: NEC CDROM CDR sound audio
Keywords: kb3rdparty kbprb kbsetup KB172987