Knowledge Base

TI 850/855 Printer Will Not Print Margins Less Than 1 Inch

Article ID: 172984

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q172984

SYMPTOMS

When you try to print a document with margins less than one inch and use the Texas Instruments TI 850/855 driver, the document will not print. The document will spool to the queue and Windows NT will print an informational message in the event log that the document has printed.

The printer does not produce any output, even though the system seems to be functioning properly.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbhotfixserver kbqfe kbbug kbprint KB172984