Microsoft Knowledge Base

Cannot Establish Connection to MSN First Time
Last reviewed: October 7, 1997
Article ID: Q172793
The information in this article applies to:
  • The Microsoft Network version 2.5

SYMPTOMS

The first time you attempt to connect to MSN, The Microsoft Network, you may be unable to establish a connection.

CAUSE

You may not have selected any MSN access numbers.

RESOLUTION

To resolve this issue, select the appropriate MSN access numbers for your area. To do so, use the following steps:

  1. Right-click the MSN icon on the desktop, and then click Connection Settings.

  2. On the Dialing tab, click Phone Book next to the Phone Number box.

  3. Click the appropriate access number for your area, and then click OK.

  4. On the Dialing tab, click Phone Book next to the Backup Number box.

  5. Click the appropriate backup access number for your area, click OK, and then click OK.

Additional query words: 2.50
Keywords : msnconnect kbenv
Version : WINDOWS:2.5
Platform : WINDOWS

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Last reviewed: October 7, 1997
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