Barney Fun on Imagination Island Error Message: Barney Not Found
PSS ID Number: 172668
Article Last Modified on 10/6/2003
The information in this article applies to:
- Microsoft ActiMates Barney 1.0
- Microsoft Fun on Imagination Island with the Microsoft ActiMates PC Pack 1.0
This article was previously published under Q172668
SYMPTOMS
When you use Microsoft ActiMates Interactive Barney with the
ActiMates PC Pack Transmitter, your computer, and Fun on Imagination
Island, you receive the following error message:
Barney Not Found.
CAUSE
ActiMates Barney is not communicating with the PC Pack Transmitter.
RESOLUTION
To resolve this problem, try the following:
- Squeeze one of ActiMates Barney's hands to make sure he's
awake.
- Move ActiMates Barney closer to the Transmitter or a few feet to the
right or left. ActiMates Barney should be less than 15 feet (4.6
meters) from the Transmitter, and the Transmitter should be at least 1
foot (0.3 meters) from the computer, monitor, and speakers.
- Try moving the Transmitter to a different location.
- Make sure the Transmitter's cable is fully extended.
- If you're using a cordless phone while ActiMates Barney is interacting
with the Barney software, there may be interference between the phone
and the Transmitter. Change the frequency (channel) of your cordless
phone.
- Other radio-operated electronic devices may also cause interference
with the Transmitter. For example, baby monitors, garage door openers,
burglar alarms, radio controlled toys, or certain types of appliances
with electric motors. Turn off other radio operated devices while
Barney is interacting with the computer.
- If you've tried these solutions but still receive a "Barney Not Found"
error message, you may need new sound card drivers from your sound card
manufacturer.
For the most up-to-date information on compatible sound cards and sound
card drivers, please see the following article in the Microsoft Knowledge
Base:
172870 ActiMates
Barney: List of Sound Card Installation Articles
REFERENCES
For more information about how to solve problems related to Microsoft
ActiMates characters, use the ActiMates Troubleshooter located at
the following Microsoft Web site:
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