KB172663 - ActiMates: Character Doesn't Respond, Stutters, or Moves Slowly

PSS ID Number: 172663

Article Last Modified on 11/21/2003

The information in this article applies to:

Microsoft ActiMates Arthur 1.0
Microsoft ActiMates Barney 1.0
Microsoft ActiMates D.W. 1.0
Microsoft ActiMates Dipsy 1.0
Microsoft ActiMates Laa Laa 1.0
Microsoft ActiMates Po 1.0
Microsoft ActiMates Teletubbies 1.0
Microsoft ActiMates Tinky Winky 1.0

This article was previously published under Q172663

SYMPTOMS

The Microsoft ActiMates character's movements become slow or jerky, or it's speech becomes slurred or stuttered.

You may notice one or more of the following:

The character doesn't say a greeting when you squeeze its hand.
The character's movements have slowed down or become jerky.
The character's speech has become slurred or stuttered.
If you're using the character with the ActiMates PC Pack or TV Pack Transmitter, its effective range to the computer or TV is noticeably reduced.

NOTE: Teletubbies do not interact with the PC Pack.

CAUSE

The ActiMates character's batteries are low.

RESOLUTION

Change or recharge the batteries.

MORE INFORMATION

ActiMates Barney, Arthur, and D.W. require six AA-size alkaline batteries (not included). ActiMates Teletubbies require 4 AA-size alkaline batteries (not included).

We recommend that you use alkaline batteries, either disposable or rechargeable. Other types of batteries will work, but they won't last as long.

Don't mix old and new batteries, or batteries of different types (for example, carbon and alkaline batteries).

Remove the batteries if the toy is to be stored for longer than a month without being used.

For more information about how to solve problems related to Microsoft ActiMates characters, use the ActiMates Troubleshooter located at the following Microsoft Web site:

http://support.microsoft.com/support/actimates/actitshoot/

ActiMates Teletubbies require a radio cartridge to work with the TV Pack. No other ActiMates characters requires a radio cartridge. Radio cartridges are available free of charge from Microsoft.

Additional query words: barney barnie actimate acta dw arther tele-tubie teletuby tele-tuby

Keywords: kbHardware kbprb KB172663
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