Windows NT Stops Responding or Delays During Shutdown Process
Article ID: 172452
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q172452
SYMPTOMS
When you log off or shut down Windows NT, the system may stop responding or
delay for a long period of time if an application is in the process of
opening a large file. Windows NT may deliver a pop-up message asking you to
wait for the application to finish or to close the nonresponding
application. Choosing End Task may not allow the computer to close the
process and proceed with the logoff or shutdown process as expected. The
file may have to load completely before Windows NT will log off or shut
down properly.
This symptom may affect users running remote shutdowns and UPSs.
STATUS
Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
Additional query words: log-off shut-down
Keywords: kbbug kbenv kbinterop KB172452