KB172443 - OL97: Error Moving an Item From an MS Mail Shared Folder

SUMMARY

Can't copy the items. The message could not be opened and may have been deleted. If the message has not been deleted, contact your administrator.

You are using the Microsoft Mail information service.

The Microsoft Mail post office has a shared folder to which you have full permissions.

You are using a custom designed form containing added controls.

You are using one of the following versions of Outlook:

Microsoft Outlook 97, version 8.0.

Microsoft Outlook 97, version 8.02, applied as a patch to version 8.0.

MORE INFORMATION

Open the item you want to move.
Make a slight modification to any of the controls on the form (such as moving it on the form).
From the File menu, click Save. This returns the following message:

Your changes could not be saved because you don't have permission to modify some or all of the items in this folder. Do you want to save a copy of this item in the default folder for the item?
Click Yes in answer to the message above. This creates a copy of the item in the Inbox.

In Outlook, move to a Shared Folder for which you have full permissions.
On the Compose menu, click "New Post in This Folder."
On the Tools menu, click Design Outlook Form.
On the Form menu, click Control Toolbox.
Click and drag several controls to the (P.2) tab.
On the File menu, click Save, then close the item.
Try to move the newly created item to a folder in your personal folder file(PST).

RESULT: You receive the error message in the SUMMARY section above.