Article ID: 172229
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q172229
SYMPTOMS
When you upgrade from Windows NT 3.51 to Windows NT 4.0, the following
error may occur:
Stop 0x00000050 ( 0xf4060000, 0x00000000, 0x00000000, 0x00000000 )
Page Fault in Non Paged Area.
The first parameter may vary depending on the computer configuration, but
the last three should be all 0's.
CAUSE
This error is generated by files related to Compaq's Insight Manager
version 2.61 or 3.0.
WORKAROUND
Rename the following files found in %SystemRoot%\System32\Drivers;
Cpqsdm.sys - which is the SCSI Device Manager
Sysmgmt.sys - which is the Systems Management Driver
After renaming the files, restart your computer to allow setup to proceed.
NOTE: You may encounter additional error messages relating to Insight
Manager.
If the file system is NTFS, a parallel copy of Windows NT will need to be
installed into a temporary directory. After Windows NT is installed and the
files renamed, restart the computer and choose the original installation
from the Boot.ini menu to continue the upgrade process.
After the upgrade is completed, it is recommended that Insight Manager be
reinstalled, apply any Windows NT 4.0 service packs that may be needed, and
then apply the latest SSD from Compaq.
It is recommended that for Windows NT 4.0, that Insight Manager version 3.3
or later be used.
Additional query words: stop 0x50 setup
Keywords: kbsetup KB172229