KB172179 - WD97: Saving to a Banyan Vines Server Hangs Word

Article ID: 172179

Article Last Modified on 1/20/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q172179

SYMPTOMS

When you save a text (.txt) file using a Banyan Vines client version 5.56(5) with Windows NT 3.51, Microsoft Word stops responding (hangs).

CAUSE

This problem occurs when you open a text file in Word that was created previously with Windows Notepad and then re-save the file.

WORKAROUND

Contact Banyan Vines for the latest client version. As of June 1997, the current release of the Banyan client for Windows NT was release 4, version 7.26. Microsoft has not tested this version and therefore cannot guarantee its results.

For information about how to contact Banyan Vines, query in the Knowledge Base for the following article:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

MORE INFORMATION

Banyan Vines is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kb3rdparty kbbug kbnetwork KB172179