KB172166 - Works 95: Error message when you click "Launch Works Forum" in Works 4.0

Article ID: 172166

Article Last Modified on 8/16/2006

Microsoft Works 4.0 Standard Edition

This article was previously published under Q172166

SYMPTOMS

When you click Launch Works Forum on the Help menu in Microsoft Works for Windows 95, you receive the following error message from MSN, The Microsoft Network:

The file, folder, or service that is linked to this shortcut has been moved or no longer exists.

CAUSE

This behavior occurs because the Microsoft Product Forums have been removed from MSN.

The Microsoft Product Forums have not been available on MSN since version 2.0 of the MSN software.

MORE INFORMATION

You can visit the Microsoft Works Newsgroup forum at the following Microsoft Web site:

http://www.microsoft.com/communities/newsgroups/default.mspx

Microsoft technical communities provide opportunities to interact with Microsoft employees, experts, and your peers to share knowledge and news about Microsoft products and related technologies. These technical communities provide a variety of ways to access answers to questions, solutions to problems, and to share your own expertise. For more information about these technical communities, visit the following Microsoft Web site:

http://www.microsoft.com/communities/default.mspx

Additional query words: Err on-line start w_works

Keywords: kberrmsg kbprb KB172166