Knowledge Base

Event ID 4129 May Appear When Using Compaq Insight Manager

Article ID: 172142

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 3.51
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q172142

SYMPTOMS

When you use Compaq's Insight Manager with Windows NT 3.51 or 4.0, it may generate the following Event ID:

Event ID: 4129
Source: SysMgmt
Type: Error
Description: The Compaq Systems Management Driver has detected that an application has passed a bad parameter to its Device IO Control routine.

CAUSE

According to Compaq technical support, this error may be caused by a user mode application sending a bad IOCTL packet to the Sysmgmt.sys driver. In addition, this error has also been caused by bad or defective SCSI cables/connectors and or improper termination.

RESOLUTION

To correct the problem:

Verify that the latest SSD from Compaq is installed.
Verify proper cabling and termination on the SCSI Bus.

MORE INFORMATION

The Compaq products discussed here are manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

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