KB172094 - PRB: Help Compiler does not compile Word 97 RTF files

Article ID: 172094

Article Last Modified on 4/22/2005

Microsoft Visual FoxPro 3.0 Standard Edition
Microsoft Visual FoxPro 3.0b Standard Edition
Microsoft Visual FoxPro 5.0 Standard Edition
Microsoft Visual FoxPro 5.0a
Microsoft Word 97 Standard Edition

This article was previously published under Q172094

SYMPTOMS

Using the Help Compiler to compile a Microsoft Word 97 for Windows Rich Text Format (RTF) file may produce the following error message:

File is invalid

Other errors may appear indicating that the file is corrupt or that the Help file cannot be created.

CAUSE

Microsoft Word 97 for Windows uses a different RTF file format than earlier versions of Microsoft Word.

RESOLUTION

Use the updated Help Workshop version 4.03.0002 that is available for download from the Internet (anonymous FTP) site listed below in the More Information section.

There is also a Help Workshop version 4.02 that compiles Word 97 RTF files. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

164012 Error Message: 'The RTF file .\<filename> is corrupted at offset"

If access to either of the newer help compilers is not available, Microsoft Word 95 or an earlier version of Microsoft Word can be used to create the RTF file.

MORE INFORMATION

To obtain a version of the Help compiler, download Hcwsetup.exe, a self-extracting file, from the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=34D35502-4DE9-4676-952C-34CC7F64F098

Select the file entitled Hcwsetup.exe and save it to a folder on your hard drive. Once copied to the hard drive, open Explorer and double-click the .exe file to begin the self-extraction process.

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