Microsoft Knowledge Base

MSN Mail Does Not Start Microsoft Outlook
Last reviewed: July 25, 1997
Article ID: Q171986
The information in this article applies to:
  • The Microsoft Network versions 1.2, 1.3, 2.0

SYMPTOMS

After you install Microsoft Outlook, MSN, The Microsoft Network, may continue to use Microsoft Exchange to send and receive e-mail.

CAUSE

Microsoft Internet Explorer is configured to use Windows Messaging (also known as Microsoft Exchange) as its default mail service.

RESOLUTION

Configure Internet Explorer to use Outlook as its default mail service. To do so, follow these steps:

  1. Right-click the The Internet icon on your desktop, and then click Properties.

  2. Click the Programs tab.

  3. In the Mail box, click Microsoft Outlook.

  4. Click OK.

Additional query words: 1.20 1.30 2.00
Keywords : msnmail kbenv
Version : 1.2 1.3 2.0
Platform : WINDOWS
Issue type : kbinfo
Solution Type : kbwontfix

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Last reviewed: July 25, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.