Knowledge Base

The Active User Sessions Always Displays Total Users Sessions

Article ID: 171915

Article Last Modified on 7/15/2004

Microsoft SNA Server 3.0 Service Pack 4
Microsoft SNA Server 4.0

This article was previously published under Q171915

SYMPTOMS

When you select Active Users in the SNA Server Manager program for the subdomain, the Active User Sessions always display the total active user sessions, even when the 3270 or APPC option is selected.

CAUSE

The SNA Manager service (snaexp.exe) is not selecting the count field correctly.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbnetwork KB171915