Active Setup Error Message: Internet Explorer 4.0 Was Not...
PSS ID Number: 171714
Article Last Modified on 11/4/2003
The information in this article applies to:
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- Microsoft Internet Explorer 4.0 for Windows 95
This article was previously published under Q171714
SYMPTOMS
When you attempt to run the Active Setup Wizard, it may not finish
downloading all the Internet Explorer installation files and you may
receive one of the following error messages:
Internet Explorer 4.0 Active Setup
Internet Explorer 4.0 was not successfully installed.
Setup was unable to download all the required components. The Internet
is likely busy. Please try Setup again later and select Smart Recovery
to continue downloading.
CAUSE
This behavior can occur when the trust checking files are not properly
registered. This can occur if you install Authenticode 2.0 and do not
restart the computer before attempting to install Internet Explorer 4.0
or if you removed a previous installation of Internet Explorer 4.0 using
the Ieremove.exe tool.
RESOLUTION
To resolve this issue, use the appropriate method:
- If you installed Authenticode 2.0 and did not restart the computer
before attempting to install Internet Explorer 4.0, restart the
computer and then install Internet Explorer 4.0.
- If you removed a previous version of Internet Explorer 4.0 using the
Ieremove.exe tool, follow these steps:
- Rename the Softpub.dll and Wintrust.dll files in the Windows\System
or Winnt\System32 folder to Softpub.xxx and Wintrust.xxx.
For information about how to rename files, click Start, click Help,
click the Index tab, type renaming files, and then double-click the "Renaming files" topic. - Install Internet Explorer 3.02, and then restart the computer.
- Install Internet Explorer 4.0.
Keywords: kbprb kbsetup KB171714
Technology: kbIE400Win95 kbIE400WinNT400 kbIE95Search kbIENT400Search kbIEsearch