Microsoft Knowledge Base

Password and User Name Case Sensitive When Using DUN Connectoid
Last reviewed: July 23, 1997
Article ID: Q171698
The information in this article applies to:
  • The Microsoft Network version 2.0

SYMPTOMS

If you attempt to use a Dial-Up Networking connectoid to connect to MSN, The Microsoft Network, you may receive the following error message: 

   The computer you are dialing into could not establish a Dial-Up
   Networking connection. Check your password, and then try again.

CAUSE

This problem can occur if the user name or password specified in the Dial-Up Networking connectoid contains one or more uppercase characters. When you connect to MSN using a Dial-Up Networking connectoid, your user name and password must contain only lowercase characters.

RESOLUTION

Modify the Dial-Up Networking connectoid so that your user name and password contain only lowercase characters.

Additional query words: 2.00
Keywords : kbenv kberrmsg msnconnect
Version : 2.0
Platform : WINDOWS

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Last reviewed: July 23, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.