Microsoft Knowledge Base |
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Computer Hangs After Installing Internet Explorer 4.0 |
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Last reviewed: July 16, 1997
Article ID: Q171432 |
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BETA INFORMATION BETA INFORMATION BETA INFORMATION BETA
This article discusses a Beta release of a Microsoft
product. The information in this article is provided as-is
and is subject to change without notice.
No formal product support is available from Microsoft for
this Beta product. For information about obtaining support
for a Beta release, please see the documentation included
with the Beta product files, or check the Web location
from which you downloaded the release.
BETA INFORMATION BETA INFORMATION BETA INFORMATION BETA
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The information in this article applies to:
SYMPTOMSWhen you restart your computer after installing Internet Explorer, your computer may stop responding (hang).
CAUSEThis problem is caused by the registry becoming too large for a Windows 95-based computer with 8 MB of RAM to open.
RESOLUTIONTo work around this problem, temporarily install more RAM, and then uninstall Internet Explorer. After you have uninstalled Internet Explorer, you can remove the additional RAM.
STATUSMicrosoft has confirmed this to be a problem in Microsoft Internet Explorer version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
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Additional query words: 4.00
©1997 Microsoft Corporation. All rights reserved. Legal Notices. |