Article ID: 171363
Article Last Modified on 1/28/2005
APPLIES TO
- Microsoft Excel 97 Standard Edition
- Microsoft Windows NT 4.0
This article was previously published under Q171363
SYMPTOMS
When you click any of the Microsoft Office shortcuts on the Programs menu,
the following message appears:
Enter Network Password
CAUSE
This problem occurs when the following conditions are true:
- You install Microsoft Office 97 to a FAT partition under Microsoft
Windows NT 4.0.
- You run the Convert utility to convert the FAT partition to a Microsoft
NT File System (NTFS) partition.
- You log on as a user without administrative privileges.
WORKAROUND
To work around this problem, use the appropriate method for your situation.
Method 1: Recreate the Shortcuts
To recreate the shortcuts, follow these steps:
- Right-click Start and click Explore.
- On the View menu, click Options, click the View tab, click Show All
Files, and then click OK.
- Open the Winnt\Profiles\<UserName>\StartMenu\Programs folder and delete
each of the shortcuts to the Microsoft Office programs.
Note that <UserName> is your logon name.
- Create new shortcuts to the Microsoft Office programs.
For information about how to perform this task in Windows, see your
Windows printed documentation or online Help.
NOTE: If there is another shortcut to a Microsoft Office program
on your hard disk, you must delete and recreate it.
Method 2: Reinstall Microsoft Office
Run the Setup program from the media from which you originally installed
Microsoft Office. When you are prompted, click Reinstall.
Method 3: Install Microsoft Office AFTER Converting the Partition
If you plan to convert other drives from a FAT partition to an NTFS
partition, do not install Microsoft Office until after you convert the file
systems.
Additional query words: 97 nt4 off97 LOGON LOGIN
Keywords: kberrmsg kbprb KB171363