Microsoft Knowledge Base

PRB: Error Message "Path is incorrect"
Last reviewed: July 14, 1997
Article ID: Q171297
The information in this article applies to:
  • Softimage 3D for Windows NT, version 3.7

SYMPTOMS

After you have upgraded from SOFTIMAGE 3D v3.51 to v3.7, the following error message appears: 

   "Path is incorrect"

CAUSE

This error occurs because you have installed SOFTIMAGE 3D as Administrator rather than as a user who is part of an administrator group, and the FLEXlm license service was not updated properly in the Windows NT Registry.

RESOLUTION

You must remove FLEXlm as an NT Service and then re-install the service with the correct path to FLEXlm. To do this, complete the following steps:

  1. From the c:\soft3d_3.7\flexlm\bin directory, enter the command:

    install remove

  2. Next enter the command:

    install c:\soft3d_3.7\flexlm\bin\lmgrd.exe

  3. Now go to Control Panel > Services and start the FlexLM license service.

REFERENCES

SOFTIMAGE 3D Installation Guide v3.7 for Windows NT, page 58.

If you have any questions concerning the information contained in this article, contact support@softimage.com by e-mail.

Keywords : kberrmsg kbgraphic kbsetup kbtshoot si si3d si3dinst si3dlic
Version : 3.7
Platform : NT WINDOWS
Issue type : kbprb

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Last reviewed: July 14, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.