Knowledge Base

Microgate SDLC Link Service Must be Installed as External

Article ID: 170671

Article Last Modified on 7/16/2004

Microsoft SNA Server 3.0 Service Pack 4
Microsoft SNA Server 4.0

This article was previously published under Q170671

SYMPTOMS

The Microgate SDLC link service cannot be installed on an Alpha computer with SNA Server version 3.0 and 3.0 SP1, except as an external link service. When installing the Microgate SDLC link service as internal, the Card Configuration tab and Dialer Settings tab do not contain information. When installing the link service as external, all of the information is entered in the correct fields.

WORKAROUND

Install the link service as an external link service.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server, versions 3.0 and 3.0 SP1. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug KB170671