OL97: Offline Folder Synchronization Error

MORE INFORMATION

To Create a New User Profile

1. Quit Outlook.
2. Click Start on the Windows Taskbar, point to Settings and click Control Panel.
3. Double-click the Mail and Fax icon.
4. Click Show Profiles then click Add.
5. Follow the Setup Wizard to create a new profile with the required services.

To Create a New OST File

1. Start Outlook with the user profile created above.
2. On the Tools menu, click Services.
3. Click the Microsoft Exchange Server service and then click Properties.
4. On the Advanced tab, click "Offline Folder File Settings."
5. Enter a path and name for a new OST file. Do not use the old name.
6. Click Yes to create the new OST file.
7. Click OK and OK, then quit and restart Outlook.