XCLN: Client Appears to Hang When Using Check Names Command
Article ID: 170592
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 5.0
This article was previously published under Q170592
SYMPTOMS
When you use the Check Names command in the Microsoft Exchange client, the
Exchange Client computer may appear to hang. This can occur when you use a
reserved address type for the address name space (such as SMTP, X400, or
MS), the global address list (GAL) is of significant size (for example,
thousands of addresses), and a recipient or distribution list (DL) does not
exist with the same name. Eventually, the operation will fail with the
following error:
The table requested by this operation contains too many names and cannot
be accessed.
CAUSE
This behavior is by design. The behavior and subsequent error occur because
the Exchange client is actually attempting to return the entire list of all
addresses available (SMTP, X400, MS, and so on). In a large GAL, this list
of addresses can be in the thousands.
Keywords: kbprb KB170592