Poor Color Quality with HP DeskJet 800-Series Printers
Article ID: 170467
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q170467
SYMPTOMS
When you print to a Hewlett-Packard (HP) DeskJet 800-series printer, the
color quality of printed output from Windows NT 4.0 may not be as high as
the color quality of printed output to the same printer from Microsoft
Windows 95 or Windows 3.1.
CAUSE
The Windows NT 4.0 printer drivers for HP DeskJet printers do not support
Color Resolution Enhancement Technology (CRET) or the following HP
features:
- Color Matching
- ColorSmart Technologies
- Photo Pen
- Photo Paper
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
Additional query words: 855c 870
Keywords: kbprint KB170467