XADM: Error Applying Service Pack
Article ID: 170398
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q170398
SYMPTOMS
When you run the Updat.exe program to apply a service pack, the following
error message occurs:
Could not open the file named C:\setup\bin\Address.dll
CAUSE
The self-extracting executable for the service pack (downloaded from the
Microsoft FTP site), has been expanded without using the -d switch.
WORKAROUND
If the -d option is not used when extracting the service pack files, all
the service pack files are extracted into the current working directory.
Most likely, the extraction process will display messages asking the user
whether certain files need to be overwritten.
If the -d option is used during the service pack expansion, it will
automatically create the required directories and copy files into these
directories, and no files will need to be overwritten. Therefore, to work
around the problem, you need to use the -d option during the service pack
expansion.
Keywords: kbprb KB170398