Knowledge Base

OL97: Error Using Duplicate IMEP Accounts Names

Article ID: 170323

Article Last Modified on 1/20/2007

APPLIES TO

This article was previously published under Q170323

SYMPTOMS

When using the Internet Mail Enhancement Patch for Microsoft Outlook (IMEP), if you attempt to configure an Internet Mail account, you may receive the following error message:
An account already exists with this name.
Please enter a unique account name.

CAUSE

You have used the same "friendly" name to describe the new account as you previously used for another account.

RESOLUTION

Always use a unique friendly mail account name when setting up a new Internet Mail account on the same computer.

MORE INFORMATION

The IMEP allows you to define multiple Internet Mail accounts in the same user profile. You cannot however, use duplicate friendly mail account names on the same computer, even if they are in different user profiles.

Keywords: kbpatch kbprb KB170323


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