Knowledge Base

XCLN: Setup Repeatedly Prompts for the Same Diskette

Article ID: 170277

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q170277

SYMPTOMS

After creating a floppy disk Setup from the Microsoft Exchange Macintosh client 5.0 CD and starting Setup from the newly created installation disk 1, the Setup program may prompt for installation disk 3 or 4. After inserting the requested disk, Setup will again prompt for the same disk. The only option available is to cancel Setup.

WORKAROUND

From the Macintosh client, run Setup for the Exchange Client from the Macintosh Exchange client 5.0 CD.

-or-

From the Macintosh client, copy the Setup files to a MacFile volume on a Windows NT Server and run Setup over the network.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Macintoshclient, version 5.0.

Additional query words: Disk System Apple XCLNMac

Keywords: kbbug kbnofix KB170277


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