Knowledge Base

OL97: IMEP Won't Install in Run From Network or CD Installation

Article ID: 170269

Article Last Modified on 1/20/2007

APPLIES TO

This article was previously published under Q170269

SYMPTOMS

You cannot install the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP) on a computer set up for a Microsoft Office "Run from Network Server" or "Run from CD" installation. Further, you receive no error to indicate an unsuccessful installation.

CAUSE

To install the IMEP, you must have write permissions in the Office folder.

RESOLUTION

To install the IMEP on a network, have the network administrator install the IMEP.

STATUS

Microsoft has confirmed this to be a problem in the Internet Mail Enhancement Pack for Microsoft Outlook 97 (IMEP). We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

This behavior is typical of Outlook add-ins in a Office "Run from Network Server" or "Run from CD" installation.

Additional query words: fixlistIMEP

Keywords: kbbug KB170269


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.