XCLN: Error After Update.exe on Japanese Win16 Exchange Client if No Reboot
PSS ID Number: 170140
Article Last Modified on 4/21/2005
The information in this article applies to:
- Microsoft Exchange Windows 3.x client 5.0 SP1
This article was previously published under Q170140
SYMPTOMS
When you update your Japanese Win16 Exchange client to version 5.0 Service
Pack 1 (SP1) and you click Continue Without Restarting Windows, you receive
the following error message:
EXCHNG caused a GPF in module Krnl386.exe at 0001:515c
WORKAROUND
When you update your Japanese Win16 Exchange client to version 5.0 SP1
using Update.exe, you must choose the option to reboot at the end
of the update for the system to be updated successfully.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Windows
3.x client, version 5.0 Service Pack 1. Microsoft is researching this
problem and will post new information here in the Microsoft Knowledge Base
as it becomes available.
Keywords: kbbug KB170140
Technology: kbExchange500SP1 kbExchangeClientSearch kbExchangeSearch kbZNotKeyword3