Knowledge Base

XCON: Unable to View Message Transfer Agent Queue

Article ID: 170055

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q170055

SYMPTOMS

When you attempt to view the Microsoft Message Transfer Agent (MTA) Queues in the Microsoft Exchange Administrator Program, the following error may occur:
Microsoft Exchange Administrator
You do not have the permissions required to complete the operation.
Microsoft Exchange Directory ID no: DS_E_INSUFFICIENT_ACCESS_RIGHTS

CAUSE

To view the MTA Queues in the MTA Properties, an administrator must have at least the 'Admin' role at the Site level. View-Only Admin does not have permission to view the MTA Queue.

WORKAROUND

To workaround this issue, grant the user the 'Admin' role at the Configuration or Server level.

Additional query words: c103113c

Keywords: kbprb KB170055


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