KB170030 - WD95: ListNum Fields Missing from Imported Word 97 Document

Article ID: 170030

Article Last Modified on 8/17/2005

Microsoft Word 95 Standard Edition
Microsoft Word 95a

This article was previously published under Q170030

SYMPTOMS

In Microsoft Word 7.x for Windows 95, when you open a Microsoft Word 97 document containing ListNum fields, those fields will be removed.

CAUSE

This problem occurs if you use the Word 97 Import Converter, Mswrd832.cnv, to open the file. ListNum fields do not have an equivalent field in earlier versions of Word and are removed during conversion.

RESOLUTION

To resolve this problem, upgrade to the latest version of the Word 97-2000 Import Converter. For additional information, please see the following article in the Microsoft Knowledge Base:

162214 WD: How to Obtain the Word 97-2000 Import Converter

STATUS

Microsoft has confirmed this to be a problem with certain versions of the Word 97 Import Converter.

This problem is corrected in the version of the converter available with Microsoft Office 97 SR-2.

MORE INFORMATION

This fix involves a design change in the converter that allows ListNum fields to remain in a Word 97 file when opened in Word 7.x with the Word 97 Import Converter. The ListNum field is retained to allow for round-trip conversions back to Word 97 for Windows.

With the fix applied, when the file is opened in Word 97, the ListNum files will appear correctly; when the file is opened in Word 7.x, the following error will appear because there is no equivalent field in Word 7.x:

Error! Bookmark Not Defined

For additional information about the ListNum field, please see the following articles in the Microsoft Knowledge Base:

155961 WD97: ListNum Field Not Converted Saving to Word 6.0/95

162895 WD97: How to Use the ListNum Field in Word

Additional query words: list num

Keywords: kbbug kbfix kbconversion kbfield KB170030