Microsoft Knowledge Base

Customize This Folder Wizard May Not Work If Previously Used
Last reviewed: July 30, 1997
Article ID: Q169951
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     This article discusses a Beta release of a Microsoft 
     product. The information in this article is provided as-is
     and is subject to change without notice. 

     No formal product support is available from Microsoft for 
     this Beta product. For information about obtaining support
     for a Beta release, please see the documentation included 
     with the Beta product files, or check the Web location 
     from which you downloaded the release.

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The information in this article applies to:

  • Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS

When you click Customize This Folder on the View menu in My Computer or Windows Explorer, you may receive an error message indicating that your default HTML editor could not open the Folder.htm file.

If FrontPad is your default HTML editor, you receive the following error message: 

   Couldn't open file <path>\\Folder.htm.
If you click OK, you receive the following error message: 

   File doesn't exist.
If Notepad is your default HTML editor, you receive the following error message: 

   Cannot open the <path>\\Folder.htm.
   Make sure a disk is in the drive you specified.

CAUSE

You have already customized the folder using the Customize This Folder Wizard.

RESOLUTION

To work around this problem, use your HTML editor to manually edit the Folder.htm file instead of running the Customize This Folder Wizard.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.0 Platform Preview 1. This problem does not occur with Internet Explorer 4.0 Platform Preview 2. To obtain Internet Explorer 4.0 Platform Preview 2, visit the following Microsoft Web site: 

   http://www.microsoft.com/ie/ie40/

Additional query words: 4.00
Keywords : msient msiew95 kbenv kberrmsg kbtool
Version : 4.0
Platform : WINDOWS

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Last reviewed: July 30, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.