Knowledge Base

OLEXP: Cannot Change View in Outlook Express

Article ID: 169912

Article Last Modified on 10/9/2003


APPLIES TO


This article was previously published under Q169912

SYMPTOMS

When you attempt to change the view in Microsoft Outlook Express version 4.0, the view may not change. For example, after changing the view from All Messages to Unread Messages Only, you still see all the messages.

CAUSE

This behavior occurs when you change the view while Outlook Express is downloading headers.

RESOLUTION

Wait until the headers have been downloaded before changing the view.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00

Keywords: KB169912