Knowledge Base

Use of Keyboard or Mouse During First Boot May Cause Hang

Article ID: 169627

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q169627

SYMPTOMS

When you are installing Windows 95 on an IBM Model 330 computer, using the mouse or keyboard during the first reboot may cause the computer to stop responding (hang).

CAUSE

The computer's BIOS may need to be updated to work correctly with Windows 95.

RESOLUTION

Upgrade the BIOS to version 40 or later. For information about updating the BIOS, please contact IBM.

For additional information about troubleshooting problems that may occur during the first reboot during Windows 95 Setup, see the following article in the Microsoft Knowledge Base:

129260 Windows 95 Setup: Description and Troubleshooting Steps

Keywords: kbhardware kbsetup KB169627