Knowledge Base

OLEXP: Inbox Assistant Rules Do Not Work with IMAP Accounts

Article ID: 169616

Article Last Modified on 10/9/2003


APPLIES TO


This article was previously published under Q169616

SYMPTOMS

Inbox Assistant rules do not work if you are using a mail account based on the Internet Mail Access Protocol (IMAP).

RESOLUTION

If your mail provider supports the use of the Post Office Protocol (POP3), configure your account using POP3. This allows Inbox Assistant rules to function normally.

STATUS

This behavior is by design.

Additional query words: 4.00

Keywords: KB169616