XWEB: Err Msg: Unable to Get Views Available to Render with Web
Article ID: 169518
Article Last Modified on 12/7/2000
APPLIES TO
- Microsoft Exchange Active Server Components 5.0
This article was previously published under Q169518
SYMPTOMS
When you try to access Exchange Server 5.0 with Internet Information Server
(IIS) 3.0 and Active Server pages, you may receive the following error
message:
Unable to get views available to render.
CAUSE
This problem is due to a lack of sufficient rights on the
<Root>\Exhcsrvr\Res directory structure on Exchange Server:
RESOLUTION
- Ensure that the <Root>\Exhcsrvr\Res directory has a minimum of READ
access. Rights need to cascade down to subdirectories below RES.
- Ensure that the <Root>\Exchsrvr\Webdata directories have a minimum of
READ access. Rights need to cascade down to subdirectories below
Webdata.
The DLLs in this subdirectory are used in creating the mailbox view in the
web client, and need to have at least the READ Permission granted to the
subdirectory.
MORE INFORMATION
This error can be diagnosed by enabling Auditing functionality of the
Windows NT Server that is running the Exchange server, IIS and Active
Server Pages. Once this is turned on the errors accessing this directory
will be logged in the Event log.
Additional query words: Web Client fail access mailbox
Keywords: KB169518