Knowledge Base

Canceling Routing and Remote Access Service Installation Does Not Restore Oemnsvra.inf

Article ID: 169298

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q169298

SYMPTOMS

Canceling an installation of Routing and Remote Access Service can cause problems with the legacy Windows NT Server 4.0 Remote Access.

CAUSE

When you cancel an installation of Routing and Remote Access, the original Oemnsvra.inf file does not get restored. This can cause problems in binding or updating of legacy Windows NT 4.0 RAS components.

RESOLUTION

Copy and expand the original Oemnsvra.inf file from the Windows NT Server CD into the %SystemRoot%\System32 directory.

STATUS

Microsoft has confirmed this to be a problem in Routing and Remote Access Service Update. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: rras

Keywords: kbbug kbnetwork KB169298