FTP Service Blue Screens When Downloading
PSS ID Number: 169262
Article Last Modified on 10/23/2003
The information in this article applies to:
- Microsoft Internet Information Server 2.0
- Microsoft Internet Information Server 3.0
This article was previously published under Q169262
SYMPTOMS
When you try to download a file from the FTP server, the server stops
with the following error message:
STOP:0x000000a (0x0000015a, 0x00000001c, 0x00000000, 0x80116bf4
0x80116bf4 has base at 80100000 ntoskrnl.exe
CAUSE
This can be caused by an anti-virus software installed on the server.
Notes:
- This is known to happen with Norton Antivirus and McAfee Antivirus.
- This issue is not restricted to IIS and FTP, but also peer web
services and simple downloading from web.
WORKAROUND
If there is any anti-virus software installed, remove the software and
test the download again.
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