Knowledge Base

XFOR: MS Mail Migration Fails When User List File Is Specified

Article ID: 169130

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q169130

SYMPTOMS

When you attempt to migrate users and messages from a Microsoft Mail for PC Networks postoffice by running the Migration Wizard (Mailmig.exe) from a command prompt, the migration may fail. This problem occurs when you use control files to specify a user list file. In addition, the following event may appear in the event log for each user you attempt to migrate: 
   Source: MSExchangeMig
   Event: 7034
   Type: Error
   Category: None
   Description: User <mailbox> not found in the postoffice <postoffice>.
where <mailbox> is the user's mailbox and <postoffice> is the MS Mail (PC) postoffice you are attempting to migrate from. After the migration is finished, no users or messages are migrated.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

The following event appears in the event log after the migration finishes: 
   Source: MSExchangeMig
   Event: 10068
   Type: Information
   Category: None
   Description: The 'Migration ' of mail from 'Microsoft Mail - <path>'
   completed with the following results:

   Extraction
   Start Time:       12:26:15
   Elapsed Time:     00:00:03

   Accounts:           0
   Shared folders:     0
   E-Mail Messages:    0
   PABs:               0
   Warnings:           0
   Errors:            13

   Import
   Accounts:           0
   Public folders:     0
   E-Mail Messages:    0
   PABs:               0
   Warnings:           0
   Errors:             0
where <path> is the full path to the MS Mail (PC) postoffice. This event appears in the event log whether or not the migration is successful. Note that the number of errors listed on the Errors line in the "Extraction" section should be the same as the number of users listed in the user list file.

Additional query words: msmail

Keywords: kbbug kbfix kbusage KB169130


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