Article ID: 169063
Article Last Modified on 7/15/2004
APPLIES TO
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 4.0
- Microsoft Internet Mail and News 1.0
- Microsoft Internet Mail and News 1.0
This article was previously published under Q169063
SYMPTOMS
When you copy a resolved address from the To, Cc, or Bcc line of a
message and then paste it into the To, Cc, or From box in the properties
for an Inbox Assistant rule, the rule may not behave as you intend it
to. If the address contains more than one word (such as a person's first
and last name or multiple words in the name of a group), the words may
be evaluated separately instead of as a single address.
Note that this behavior is not consistent with Microsoft Outlook or
Microsoft Exchange. When you paste a resolved address into the
properties for an Inbox Assistant rule in Outlook or Microsoft Exchange,
the words are evaluated as a single address instead of separately.
CAUSE
When you paste a resolved address that contains more than one word into
the properties for an Inbox Assistant rule, the words are not enclosed
in quotation marks. This causes Outlook Express and Internet Mail to
evaluate them separately instead of as a single address.
RESOLUTION
To work around this behavior, enclose the address in quotation marks
after you paste it into the To, Cc, or From box. This causes the words
to be evaluated as a single address instead of separately.
Additional query words: 1.00 4.00
Keywords: KB169063