Knowledge Base

PE97: Photo Editor Cannot Open Shortcut When Dragged

Article ID: 169059

Article Last Modified on 3/11/2001

Microsoft Photo Editor 3.01

This article was previously published under Q169059

SYMPTOMS

When you drag a shortcut of a graphics file supported by Microsoft Photo Editor, for example a GIF file, from the desktop to the Photo Editor window, you receive the following error message:

Unknown File Format

WORKAROUND

To open a graphic file by dragging it to the Microsoft Photo Editor window, drag the actual file, not a shortcut to that file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem does not occur in Office 2000.

MORE INFORMATION

The Microsoft Photo Editor is a standalone product that is installed by a complete installation of Microsoft Office 97. Microsoft Photo Editor allows you to customize graphic images you create, scan, or open.

For additional information about installing the Photo Editor, please see the following article in the Microsoft Knowledge Base:

165812 OFF97: Photo Editor Is Not Installed Through the Valupack

Additional query words: 8.0

Keywords: kbbug KB169059