Epson Stylus Color 800 Does Not Print with Service Pack 3
Article ID: 168944
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q168944
SYMPTOMS
After you install printer drivers version 1.01a dated 4/22/97 from Epson's
Web site for the Epson Stylus Color 800 printer on a computer with Windows
NT 4.0 Service Pack 3 installed, you may experience the following
symptoms:
- When you attempt to print a test page, the following error message is
displayed:
Test page failed to print. Would you like to view the print
troubleshooter for assistance? The system does not support the
command specified.
- When you attempt to print, the following error message is displayed:
Cannot access your printer. Be sure that your printer is connected
properly and use Control Panel to verify that the printer is
configured properly.
RESOLUTION
Either uninstall Service Pack 3, or install updated printer drivers. For
information about updated printer drivers, please contact Epson.
Additional query words: SP3
Keywords: kberrmsg kbprint KB168944