Knowledge Base

XFOR: Read Receipt From MSMail Does Not Contain Subject Line

Article ID: 168771

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q168771

SYMPTOMS

When a message is sent to a Microsoft Mail user from a cc:Mail user, the read receipt does not contain the subject from the original message.

Instead, the text in the body of the read receipt is the following:

Registered: <name of person who read the message>.

The text in the body of the read receipt should be:

Read: <subject line from original message>.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.
This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

Keywords: kbbug kbusage KB168771