Knowledge Base

PPT: "The File Cannot Be Removed..." Error Running Pack And Go

Article ID: 168745

Article Last Modified on 8/17/2005

APPLIES TO

This article was previously published under Q168745

SYMPTOMS

When you use the Pack And Go feature in PowerPoint, you may receive the following error:
The file <path>\<filename> cannot be removed. Please remove it and re-run Pack and Go.
where <path> and <filename> represent the location and the file you are trying to pack, respectively.

CAUSE

This problem occurs when the temporary location used by Pack And Go (the <path>) contains a file with the same name as one of the temporary files created by the Pack And Go Wizard. The most common cause of this problem is that the presentation you are attempting to pack is in that location.

RESOLUTION

To resolve this problem, save the presentation to a different location before you use the Pack And Go feature.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 97 PNG

Keywords: kbpng KB168745


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