Knowledge Base

No RAS-Capable Devices to Add in Remote Access Setup

Article ID: 168731

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

This article was previously published under Q168731

SYMPTOMS

When you are running Remote Access Setup, the following error message may be displayed:

There are no RAS capable devices to add. Do you want to invoke the Modem installer to enable you to add a modem?

When you add a modem, the Add RAS Device dialog box appears, but you are unable to select a device.

CAUSE

There are no Telephony service providers installed.

RESOLUTION

To resolve this issue, follow these steps:

In Control Panel, double-click Telephony.
Click the Telephony Drivers tab.
Verify that there is a service provider installed. Windows NT installs the Unimodem service provider by default.

Keywords: kbdialup kberrmsg kbnetwork KB168731