Microsoft Knowledge Base

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     This article discusses a Beta release of a Microsoft 
     product. The information in this article is provided as-is
     and is subject to change without notice. 

     No formal product support is available from Microsoft for 
     this Beta product. For information about obtaining support
     for a Beta release, please see the documentation included 
     with the Beta product files, or check the Web location 
     from which you downloaded the release.

     BETA INFORMATION  BETA INFORMATION  BETA INFORMATION  BETA     

The information in this article applies to:

• Microsoft Internet Explorer version 4.0 for Windows 95
• Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS

When you copy a Microsoft Equation Editor object from Microsoft Word 6.0 or Microsoft Excel 5.0 to the Active Desktop, you may receive one of the following error messages:

Windows 95

   Eqnedit

   An error has occurred in your program. To keep working anyway, click
   Ignore and save your work in a new file. To quit this program, click
   Close. You will loose information you entered since your last Save.

   Eqnedit

   The program has performed an illegal operation and will be shut down.
   If the Problem persists, contact the program vendor.

   EQNEDIT caused an general protection fault in module EQNEDIT.EXE at 
   <address>.

   Unable to create and store scrap/shortcut object
   The RPC server is unavailable.

Windows NT

   Eqnedit

   An error has occurred in your Application. 
   If you choose to Ignore, you should save your work in a new file. 
   If you chose Close, your Application will terminate.

   Application error
   Eqnedit caused a General protection fault in module EQNEDIT.EXE at 
   <address>. 
   Choose Close.  Eqnedit will close.

CAUSE

You are using a version of Equation Editor 1.0 or 2.0 that is included with Microsoft Office version 4.3 or earlier products.

RESOLUTION

To work around this problem, use one of the following methods:

Method 1

Use the standard Windows 95 desktop. To change from Active Desktop to the standard desktop, use the following steps:

1. In Control Panel, double-click Display.

2. On the Desktop tab, click Use The Standard Windows Desktop.

3. Click OK.

Method 2

Upgrade your version of Microsoft Office or the individual Microsoft Office program you are using. These error messages do not occur with the version of Equation Editor 2.1 or later that is included in Microsoft Office version 7.0 for Windows 95 and Microsoft Office 97 products.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.0 Platform Preview 1. This problem does not occur with Internet Explorer 4.0 Platform Preview 2. To obtain Internet Explorer 4.0 Platform Preview 2, visit the following Microsoft Web site:

   http://www.microsoft.com/ie/ie40/