SMS: Remote Control Session Shows Machine Name
Article ID: 168545
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q168545
SYMPTOMS
If you activate a remote control session where the Visible Signal option
is enabled on the client (under Help Desk Options), the "Being Accessed
By" window shows the computer name of the system that initiated the remote
control session.
If cryptic machine names are used on a network, it is not always clear who
is remote controlling the Systems Management Server client. If the
administrator's user name was displayed instead, it would eliminate much of
the ambiguity.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: prodsms username
Keywords: kbbug kbnetwork kbpending kbremoteprog kbtshoot KB168545