Article ID: 168510
Article Last Modified on 6/14/2005
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q168510
SYMPTOMS
Package compression fails with event ID 330 error, even though it appears
that the Systems Management Server service account has all the appropriate
rights to the source directory.
Non-fatal Error in module: SMS_SCHEDULER
Operation: Compress
Object: Package
Object name: A0100100
Error code: 1002
An error occurred while trying to compress the contents of the source
directory specified for the server version of the package.
The following is the corresponding excerpt from the Sched.log file:
Creating package file
'\\SERVER\SMS_SHRI\site.srv\sender.box\tosend\A0100100.S00'.~
$$<SMS_SCHEDULER><Mon Apr 21 09:02:14 1997~><thread=168>
~Package source \\SERVER\SHARE\APP doesn't exist or we failed
to access it, Win32 Error = 5 $$<SMS_SCHEDULER><Mon Apr 21 09:02:14
1997~><thread=168>
~Cannot compress the package file, return code = 4865
$$<SMS_SCHEDULER><Mon Apr 21 09:02:14 1997~><thread=168>
Creation of compressed package file failed!~ $$<SMS_SCHEDULER><Mon Apr
21 09:02:14 1997~><thread=168>
CAUSE
It is possible that the password for the Scheduler service's entry for the
Systems Management Server service account is not the same as the current
password in the Windows NT Server Security Account Manager (SAM) database.
This may happen if the Systems Management Server service account is
improperly changed by clicking Account on the Site Properties menu, as this
functionality does not check the account against the SAM database.
Changing the service account through the Site Operations: Service Account
option in Systems Management Server Setup does provide the functionality of
checking the account and password.
WORKAROUND
To work around this problem, set the Systems Management Server service
account name and password through the Site Operations: Service Account
option of Systems Management Server Setup. This option shuts down the
services to change the service account.
Additional query words: prodsms sms
Keywords: kbconfig kbnetwork kbprb kbscheduler KB168510