Knowledge Base

No Error Message But NetMeeting Setup Does Not Finish

Article ID: 168397

Article Last Modified on 11/14/2003


APPLIES TO


This article was previously published under Q168397

SYMPTOMS

When you try to install Microsoft NetMeeting on a drive with insufficient free disk space, you may receive the following message:
To install this program, you need 14000 KB disk space on drive C:. It is recommended that you free up the required disk space before you continue. Do you still want to continue?
If you click Yes, the Setup process appears to continue and finish, but the program may not be set up successfully.

RESOLUTION

To resolve this problem, free at least 16 MB of space on the destination drive, and then run NetMeeting Setup again. To free space on your destination disk, empty the Recycle Bin, and uninstall any unneeded programs. For information on how to remove unneeded programs from your computer, click Start, and then click Help. Type "removing programs" (without quotation marks) in the "Type the first few letters of the word you're looking for" box, click programs from your computer in the "Click the index entry you want, and then click display" box, and then click display.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft NetMeeting versions listed above. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00 2.00

Keywords: kbsetup KB168397