Microsoft Knowledge Base

WD5x: System 7.6 Incompatible with Word 5 Voice Annotation
Last reviewed: July 31, 1997
Article ID: Q168333
The information in this article applies to:
  • Microsoft Word for the Macintosh, versions 5.0, 5.1, 5.1a

SYMPTOMS

When you upgrade to Macintosh Operating System (OS) version 7.6, you may receive the following error message when you attempt to insert and record a voice annotation into a document: 

   The application 'unknown' has unexpectedly quit, because an error of
   type 87 occurred".
This problem occurs when you click OK or CANCEL to return to the document from the voice annotation dialog box.

RESOLUTION

To resolve this problem, upgrade to Macintosh Operating System version 7.6.1.

MORE INFORMATION

This problem does not occur with versions of Macintosh System software earlier than version 7.6 (for example, this problem does not occur with version 7.5.5).

Macintosh system software is manufactured by Apple, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

REFERENCES

For information about how to contact Apple, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q65416
   TITLE     : Hardware and Software Third-Party Vendor Contact List, A-K
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: system software
Keywords : macword kbenv
Version : 5.0 5.1 5.1a
Platform : MACINTOSH

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Last reviewed: July 31, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.