Microsoft Knowledge Base

Err Msg: Disconnected from the Remote Server
Last reviewed: August 11, 1997
Article ID: Q168306
The information in this article applies to:
  • The Microsoft Network version 2.0

SYMPTOMS

When you try to connect to MSN, The Microsoft Network, using NTT INS MATE V-1SII (ISDN), you may not be able to connect to MSN and you may receive the following error message: 

   - Disconnected from the remote server

CAUSE

The terminal adapter needs a special command.

RESOLUTION

To resolve this issue, follow these steps:

  1. Double-click the MSN icon.

  2. On the Sign In screen, click Settings, and then click Modem Settings.

  3. Click the Connection tab, and then click Advanced.

  4. In the Extra Settings box, add: 

          ATQ0V1X3$N1=1

  5. Click OK, and then click OK again.

Additional reference words: 2.00
Keywords : msnconnect kbenv kberrmsg
Version : 2.0
Platform : WINDOWS

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Last reviewed: August 11, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.